The fee you pay to see a doctor depends upon the following:
We have taken the decision to stop routine bulk billing of appointments from November 1, 2022.
‘Bulk Billing’ is when your doctor bills Medicare directly for the services provided to you, this allows you to have no out of pocket expenses. If you are bulk billed, your doctor or healthcare worker has accepted the Medicare rebate as full payment for the health care provided to you.
Medicare is a public health insurance scheme and provides rebates (support payments) to you when you access eligible health services, such as visiting your GP or seeing a podiatrist. The Medicare rebate for GP consultations is now less than 50% of the fee recommended by our national medical associations.
For the benefit of our patients, our clinics have absorbed this cost to date, however this is no longer sustainable. This is the case for many general practice clinics across Australia in 2022.
Existing patients who hold a valid pension and concession card will mostly* be eligible for a significantly discounted fee (30%) as per table below.
New patients to our clinics who hold pension and concession cards will mostly* be eligible for our current concessional fee of $72.00 as per below table.
*Billing decisions are at the discretion of your treating GP
We are a private billing clinic, meaning all consultations are time-based and attract a fee. Fees are payable at the time of consultation by cash, cheque, credit card or EFTPOS. Accounts will not be given.
The AMA fee structure forms the basis of our billing policy and our doctors charge the fees that reflect the time taken and degree of complexity in each consultation.
GPs set their own fees and some may choose to bill a higher or a lower fee. Please do not assume that GPs will agree to lower fees (e.g. to bulk bill you) because their colleague does. Billing decisions are made by individual GPs and not by the reception staff.
Additional fees may be payable for procedures such as skin cancer removal, suturing, dressings, some vaccinations or infusions. Medicare offsets some of the cost for most visits, but it does not cover every type of appointment and there are gap fees for most services, including telephone or video appointments.
Please contact our reception staff if your booking is for a work cover claim or an insurance claim so they can advise you on the costs and time needed for these appointments.
Our practice is equipped with TYRO and Medicare Online. These facilities allow the surgery to directly lodge your receipt for Medicare refunds, saving you time. Please ask our reception staff for any information regarding these rebate options, as well as private fees.
Medicare keeps a tally of your gap fees each calendar year and once you exceed the following thresholds, you will receive a higher rebate, of up to 80% of your out of pocket/gap fees. If you link your family together, the gap fees for everyone count towards the thresholds.
Concession card holders and families eligible for Family Tax Benefit Part A: $717.90
Everyone else who is Medicare eligible: $2 249.80
It is practice policy to bulk-bill DVA Gold Card holders.
Senior Pensioners, Disability Pensioners and Health Care Card Holders may be eligible for a discount fee. Please discuss this with the reception staff and your GP.
|Monday||8.00am - 6.00pm|
|Tuesday||8.00am - 6.00pm|
|Wednesday||8.00am - 6.00pm|
|Thursday||8.00am - 6.00pm|
|Friday||8.00am - 6.00pm|
|Saturday||8.00am - 11.30am|
|Sunday||9.00am - 1.00pm|
Phones open 7:45am Weekdays. IF YOU HAVE ANY SYMPTOMS OF COVID-19, PLEASE PHONE US DIRECTLY. DO NOT PRESENT DIRECTLY TO RECEPTION.