COVID-19 and phone wait times
Monday, 23 March, 2020

For the past week, we have been experiencing a huge increase in call volume across our clinics and due to this, there are long wait times and some patients have commented they can't even be put on hold - they are just simply cut off.  Please be patient with us, as our receptionists are trying their absolute best to get to you.

If your call is COVID-19 related, you can also try phoning the government hotline on: 1800 020 080.

We like to thank those of our patients who are self-isolating and not presenting to our clinics when showing cold/flu like symptoms.

Please be reminded we are happy to do phone consultations for those who are unwell.

We are still seeing patients who are without cold/flu symptoms and who have no history of travel or COVID-19 contact, for regular things such as: scripts, referrals, test results and childhood immunisations.

Thank you for your continued patience in an unseen situation for our current times.